Verkada incident

Issues with remote unlocks and calls on Intercom

Minor Resolved View vendor source →
Started
Feb 10, 2026, 03:13 PM UTC
Resolved
Feb 10, 2026, 09:56 PM UTC
Duration
6h 43m
Detected by Pingoru
Feb 10, 2026, 03:13 PM UTC

Affected components

Intercom

Update timeline

  1. investigating Feb 10, 2026, 03:13 PM UTC

    We are aware of issues with remote unlocks and calls taking a long time.

  2. identified Feb 10, 2026, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 10, 2026, 09:56 PM UTC

    This incident has been resolved.

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