Verkada incident

Cellular Gateways and CR63-E Cameras on Verkada SIM profiles offline

Major Resolved View vendor source →

Verkada experienced a major incident on February 24, 2026 affecting Streaming Live Footage and Streaming Historical Footage and 1 more component, lasting 21h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 02:00 PM UTC
Resolved
Feb 25, 2026, 11:12 AM UTC
Duration
21h 12m
Detected by Pingoru
Feb 24, 2026, 02:00 PM UTC

Affected components

Streaming Live FootageStreaming Historical FootageCamera AnalyticsCellular Gateway

Update timeline

  1. investigating Feb 24, 2026, 02:00 PM UTC

    We are currently investigating this issue. Our upstream network provider is experiencing an outage affecting USA Verizon profiles on 4G/LTE.

  2. monitoring Feb 24, 2026, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 24, 2026, 03:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 25, 2026, 11:12 AM UTC

    This incident has been resolved.