Verkada incident

Some users are experiencing issues with Access unlocks and user creation

Minor Resolved View vendor source →

Verkada experienced a minor incident on March 16, 2026 affecting Access Control and Intercom, lasting 5h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 08:35 PM UTC
Resolved
Mar 17, 2026, 02:23 AM UTC
Duration
5h 47m
Detected by Pingoru
Mar 16, 2026, 08:35 PM UTC

Affected components

Access ControlIntercom

Update timeline

  1. investigating Mar 16, 2026, 08:35 PM UTC

    We are currently investigating this issue.

  2. identified Mar 16, 2026, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2026, 12:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 17, 2026, 12:30 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 17, 2026, 02:23 AM UTC

    This incident has been resolved.