Verkada incident

Issues loading Mailroom Home page on Command

Minor Resolved View vendor source →

Verkada experienced a minor incident on March 17, 2026 affecting Mailroom, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 07:23 PM UTC
Resolved
Mar 17, 2026, 08:00 PM UTC
Duration
36m
Detected by Pingoru
Mar 17, 2026, 07:23 PM UTC

Affected components

Mailroom

Update timeline

  1. investigating Mar 17, 2026, 07:23 PM UTC

    Verkada is investigating an issue where users are unable to load the Mailroom Home page on Command. The Mailroom app is not affected.

  2. investigating Mar 17, 2026, 07:31 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 17, 2026, 08:00 PM UTC

    This incident has been resolved.