Verify experienced a major incident on June 3, 2019 affecting Support*, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Support*
Update timeline
- investigating Jun 03, 2019, 07:06 PM UTC
Samanage is currently investigating an issue that's causing an outage for the support portal. You can track their updates at the following page - https://status.samanage.com/
- monitoring Jun 03, 2019, 09:34 PM UTC
The support portal is available again, though some non-critical features may still be in a degraded state. We will continue to monitor for any updates from Samanage
- monitoring Jun 03, 2019, 10:19 PM UTC
We are continuing to monitor for any further issues. The performance remains in a degraded state.
- resolved Jun 03, 2019, 10:35 PM UTC
This incident has been resolved.