Verify experienced a major incident on September 10, 2021 affecting Email, lasting 13h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- investigating Sep 10, 2021, 07:18 PM UTC
Some external emails sent from @verifyglobal.com are not being delivered to recipients as expected. We are currently investigating this problem.
- identified Sep 10, 2021, 07:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2021, 08:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2021, 08:47 PM UTC
This incident has been resolved.