Verified Outage History
Verified is up right nowPingoru has recorded 14 incidents for Verified: 14 in the last 12 months and 5 in the last 90 days.
Incidents, newest first
Major October 22, 2026 Third-party incident affecting Pliance API screening 17h 44m Verified AML, AML NextGen, Screening API, Verified AML Screening API
Started Oct 22, 2026, 01:21 PM UTC· resolved Oct 23, 2026, 07:05 AM UTC
- investigating Oct 22, 2026, 01:21 PM UTC
One of our third-party providers for the Pliance Screening API has reported a temporary service disruption. Their development team is actively working to restore the service. We will provide updates as more information becomes available.
- resolved Oct 23, 2026, 07:05 AM UTC
The incident is now resolved. Thank you for your patience.
Major October 19, 2026 BankID Norway signing issues with larger PDF documents 1d 1h Verified eSign and Document Management, Verified eSign, Signing, BankID Norway and 2 more
Started Oct 19, 2026, 01:38 PM UTC· resolved Oct 20, 2026, 02:52 PM UTC
- identified Oct 19, 2026, 01:38 PM UTC
We are currently investigating an issue affecting BankID Norway signing for documents larger than 7 MB. Affected users may encounter an error when attempting to complete the signing process. We have identified the cause and are working on a fix. Once the issue is resolved, affected users will be able to retry signing using their existing invitation, without needing to create a new envelope. We apologize for the inconvenience and will provide an update as soon as the fix is in place.
- resolved Oct 20, 2026, 02:52 PM UTC
We've now resolved the incident. Thank you for your patience.
Major October 12, 2026 eID provider outage - BankID Norway Services Unavailable 2h 33m Verified AML, AML Portal 1.5, ID-control, AML NextGen and 11 more
Started Oct 12, 2026, 11:22 AM UTC· resolved Oct 12, 2026, 01:56 PM UTC
- investigating Oct 12, 2026, 11:22 AM UTC
We are currently experiencing a service disruption caused by an outage with our key eID supplier, BankID Norway (BankID NO). As a result, authentication and signing methods relying on BankID Norway are currently inaccessible across Verified eSign, AML Portal, and AML 1.5. **Affected Features:** BankID NO Authentication: Inaccessible BankID signing: Inaccessible **Current Status:** This issue originates at the supplier level. Our Engineering team is closely monitoring the situation with BankID Norway to restore full service as soon as their systems are operational. We will provide updates as new information becomes available.
- resolved Oct 12, 2026, 01:56 PM UTC
The third party incident affecting Bank ID Norway has been resolved. Thank you for your patience.
Major August 18, 2026 Third-party incident - FTN Finland Mobiilivarmenne 1d 21h
Started Aug 18, 2026, 09:44 AM UTC· resolved Aug 20, 2026, 07:18 AM UTC
- resolved Aug 20, 2026, 07:18 AM UTC
The issue is now solved. Thank you for your patience.
Major August 10, 2026 Intermittent errors affecting AML services 8h 55m
Started Aug 10, 2026, 09:37 AM UTC· resolved Aug 10, 2026, 06:33 PM UTC
- resolved Aug 10, 2026, 06:33 PM UTC
We've now resolved the incident. Thank you for your patience.
Major August 7, 2026 Temporary Platform Slowness 4h 47m
Started Aug 07, 2026, 06:49 AM UTC· resolved Aug 07, 2026, 11:37 AM UTC
- resolved Aug 07, 2026, 11:37 AM UTC
The system is back to the standard parameters after the hotfix was applied. Thank you for your patience.
Major August 3, 2026 Investigating issue in AML portal with BankID OIDC 25m
Started Aug 03, 2026, 11:46 AM UTC· resolved Aug 03, 2026, 12:12 PM UTC
- resolved Aug 03, 2026, 12:12 PM UTC
We've now resolved the incident. Thank you for your patience.
Major July 23, 2026 KAR API Inaccessibility in Verifed eSign Custom Forms 5d 5h
Started Jul 23, 2026, 08:11 AM UTC· resolved Jul 28, 2026, 01:22 PM UTC
- resolved Jul 28, 2026, 01:22 PM UTC
We've now resolved the incident. Thank you for your patience.
Major July 6, 2026 Service disruption affecting AML Screening 3h 47m
Started Jul 06, 2026, 07:44 AM UTC· resolved Jul 06, 2026, 11:32 AM UTC
- resolved Jul 06, 2026, 11:32 AM UTC
The issue has been resolved. No new errors have been observed since 12:00 and we continue to monitor the system to ensure stability.
Major July 3, 2026 Recipients unable to access signing from email invitation 2h 55m
Started Jul 03, 2026, 10:21 AM UTC· resolved Jul 03, 2026, 01:17 PM UTC
- resolved Jul 03, 2026, 01:17 PM UTC
We've now resolved the incident and the signing button is working in older Outlook versions as well. Thank you for your patience!
Major July 2, 2026 Service disruption affecting AML Screening 23m
Started Jul 02, 2026, 10:04 AM UTC· resolved Jul 02, 2026, 10:28 AM UTC
- resolved Jul 02, 2026, 10:28 AM UTC
We've now resolved the incident and we continue to monitor the system. Thank you for your understanding!.
Major June 26, 2026 AML Next Gen: Screening activation unavailable 6h 52m
Started Jun 26, 2026, 06:57 AM UTC· resolved Jun 26, 2026, 01:49 PM UTC
- resolved Jun 26, 2026, 01:49 PM UTC
We've now resolved the incident. Thank you for your patience.
Major June 10, 2026 AML Next Gen: Screening activation unavailable 18h 27m
Started Jun 10, 2026, 01:15 PM UTC· resolved Jun 11, 2026, 07:43 AM UTC
- resolved Jun 11, 2026, 07:43 AM UTC
We've now resolved the incident. Thank you for your patience.
Major June 4, 2026 Investigating Issues with ID Control / Authentication Services 3h 15m
Started Jun 04, 2026, 09:58 AM UTC· resolved Jun 04, 2026, 01:13 PM UTC
- resolved Jun 04, 2026, 01:13 PM UTC
We've now resolved the incident. Thank you for your patience.