VERA contracts experienced a major incident on September 10, 2025 affecting VERA Production, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
VERA Production
Update timeline
- investigating Sep 10, 2025, 09:03 AM UTC
We have identified an issue with the database connection and are working on a solution.
- identified Sep 10, 2025, 09:26 AM UTC
A fix has been implemented and VERA is back online. However, we have observed performance issues affecting some actions. We are continuing to investigate and will resolve the issue as quickly as possible.
- identified Sep 10, 2025, 09:26 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 10, 2025, 10:44 AM UTC
The incident has been resolved.