Venice experienced a critical incident on July 20, 2025 affecting Venice App and Venice API, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Venice AppVenice API
Update timeline
- identified Jul 20, 2025, 03:50 PM UTC
We are seeing errors from our authentication provider that prevent user sessions from loading. As a result, the web app, PWA, and API may hang on the loading screen or return 500 errors.
- resolved Jul 20, 2025, 06:37 PM UTC
This outage has been resolved. Clerk has fixed its authentication outage and logins are working again. We’re monitoring for full stability. More details: https://status.clerk.com/