Venice incident

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Critical Resolved View vendor source →

Venice experienced a critical incident on August 7, 2026 affecting Venice App and Venice API, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 06:12 PM UTC
Resolved
Aug 08, 2026, 12:32 AM UTC
Duration
6h 19m
Detected by Pingoru
Aug 07, 2026, 06:12 PM UTC

Affected components

Venice AppVenice API

Update timeline

  1. investigating Aug 07, 2026, 06:12 PM UTC

    We are currently investigating this issue.

  2. identified Aug 07, 2026, 08:01 PM UTC

    Default chat (agentic and classic in auto mode)

  3. monitoring Aug 07, 2026, 08:31 PM UTC

    A fix has been implemented. Most services are operational and will continue to improve in the coming minutes.

  4. monitoring Aug 07, 2026, 08:31 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 07, 2026, 08:32 PM UTC

    A fix has been implemented. Most services are operational and will continue to improve in the coming minutes.

  6. monitoring Aug 07, 2026, 09:39 PM UTC

    A fix has been implemented. Most services are operational. We are continuing to monitor.

  7. resolved Aug 08, 2026, 12:32 AM UTC

    This incident has been resolved.