Venice experienced a major incident on October 16, 2025 affecting Venice App and Venice API, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Venice AppVenice API
Update timeline
- investigating Oct 16, 2025, 09:23 PM UTC
We are currently investigating this issue.
- monitoring Oct 16, 2025, 10:24 PM UTC
All systems appear healthy. We believe that there is a severe networking issue affecting multiple data centers. We have migrated our services to a different region and re-routed traffic. We will continue to monitor the situation before considering this incident resolved.
- resolved Oct 16, 2025, 11:43 PM UTC
The incident is resolved. We are still working with our infrastructure provider to determine the root case.