Venice incident

Some models are timing out on occasion

Minor Resolved View vendor source →

Venice experienced a minor incident on October 22, 2025 affecting Venice App and Venice API, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 07:03 PM UTC
Resolved
Oct 22, 2025, 09:08 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 22, 2025, 07:03 PM UTC

Affected components

Venice AppVenice API

Update timeline

  1. investigating Oct 22, 2025, 07:03 PM UTC

    We are working with one of our partner infrastructure providers on a networking issue. Most models are performing within range, but users may see occasional timeouts.

  2. monitoring Oct 22, 2025, 08:28 PM UTC

    Our partner has resolved the issue and latencies are within range. We will continue to monitor the situation.

  3. resolved Oct 22, 2025, 09:08 PM UTC

    This incident has been resolved.