Venice incident

Several image models are slow or unresponsive

Major Resolved View vendor source →

Venice experienced a major incident on February 17, 2026 affecting Venice App and Venice API, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 10:15 PM UTC
Resolved
Feb 17, 2026, 11:44 PM UTC
Duration
1h 28m
Detected by Pingoru
Feb 17, 2026, 10:15 PM UTC

Affected components

Venice AppVenice API

Update timeline

  1. investigating Feb 17, 2026, 10:15 PM UTC

    We are investigating an issue with several of our image models which is resulting in slow or unresponsive image generation

  2. identified Feb 17, 2026, 10:51 PM UTC

    We have identified that the issue is with one of our infrastructure providers. We have added more capacity elsewhere to improve image throughput and reduce timeouts.

  3. monitoring Feb 17, 2026, 11:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 17, 2026, 11:44 PM UTC

    This incident has been resolved.