Vanta experienced a major incident on September 3, 2025 affecting Core App, lasting 7d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2025, 11:23 AM UTC
We have identified an issue with GSuite users syncing and are deploying a fix. GSuite users are expected to be synchronised automatically.
- identified Sep 03, 2025, 12:28 PM UTC
Some users may be missing users synchronized from Gsuite. We deployed a fix for the Gsuite integration, and are re-synchronizing all impacted accounts. Users will be automatically restored when this process completes.
- identified Sep 03, 2025, 06:58 PM UTC
All of the missing users from Google Workspace(GSuite) should now be restored on the People page. The Engineering team is currently actively working to restore links to HR accounts and Access accounts. We will continue to keep you updated on our progress towards complete resolution.
- identified Sep 10, 2025, 12:18 PM UTC
The Engineering team has successfully re-linked HR accounts and is currently actively working to restore links to Access accounts.
- resolved Sep 10, 2025, 11:47 PM UTC
This incident has been resolved. HR users and accounts have been restored.