Vanta incident

Access requests table broken for Trust Collaborator role

Minor Resolved View vendor source →

Vanta experienced a minor incident on September 23, 2025 affecting Trust Center, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 05:26 PM UTC
Resolved
Sep 23, 2025, 07:54 PM UTC
Duration
2h 27m
Detected by Pingoru
Sep 23, 2025, 05:26 PM UTC

Affected components

Trust Center

Update timeline

  1. investigating Sep 23, 2025, 05:26 PM UTC

    We have identified an issue where the Trust Center-->Access Requests page is inaccessible and returning an error for users with the Trust Collaborator role. Our team is investigating the root cause and will provide an update as soon as possible.

  2. resolved Sep 23, 2025, 07:54 PM UTC

    This incident has been resolved.