Vanta incident

Vanta intermittently inaccessible

Critical Resolved View vendor source →

Vanta experienced a critical incident on November 18, 2025 affecting Core App, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:00 PM UTC
Resolved
Nov 18, 2025, 05:39 PM UTC
Duration
5h 38m
Detected by Pingoru
Nov 18, 2025, 12:00 PM UTC

Affected components

Core App

Update timeline

  1. investigating Nov 18, 2025, 12:00 PM UTC

    An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.

  2. investigating Nov 18, 2025, 02:13 PM UTC

    An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.

  3. monitoring Nov 18, 2025, 02:49 PM UTC

    The provider is deploying a fix, and we are seeing some recovery.

  4. resolved Nov 18, 2025, 05:39 PM UTC

    Access to the Vanta web app and Trust Centers has been restored.