Vanta incident

Pages missing in nav for customers

Major Resolved View vendor source →

Vanta experienced a major incident on January 27, 2026 affecting Access Reviews, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 04:45 PM UTC
Resolved
Jan 28, 2026, 11:57 PM UTC
Duration
1d 7h
Detected by Pingoru
Jan 27, 2026, 04:45 PM UTC

Affected components

Access Reviews

Update timeline

  1. identified Jan 27, 2026, 04:45 PM UTC

    We have identified an issue where the Access tab is missing from the core navigation. In addition, some MSP customers are only seeing the `/integrations` page. We have a fix for the Access tab issue and are still trying to find cause for the MSP Integrations problem Our team is investigating the root cause and will provide an update as soon as possible.

  2. identified Jan 27, 2026, 04:49 PM UTC

    Core customers can still access the access page by searching Access - Accounts (https://app.vanta.com/c/{customer}/access/accounts), or if there is a failed test you can click the Access Page hyperlink, and we're working to restore it to nav.

  3. monitoring Jan 27, 2026, 11:44 PM UTC

    Earlier today, a system synchronization mistakenly removed features for a small number of MSP customer accounts. We have restored access to these accounts and are working to resolve the data discrepancy.

  4. monitoring Jan 28, 2026, 11:37 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 28, 2026, 11:57 PM UTC

    This incident has been resolved.