Valimail experienced a notice incident on August 26, 2021 affecting Application, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2021, 09:34 PM UTC
We are currently investigating an issue where users were notified of SSO being disabled for their Enforce and Monitor accounts. We apologize for any inconvenience the password emails may cause. We will have an update shortly
- identified Aug 26, 2021, 09:59 PM UTC
We have identified the problem and are working on a fix. Thank you for your patience
- resolved Aug 26, 2021, 10:49 PM UTC
The incident affecting your Valimail SSO configuration has been fully resolved. You should find that you are now able to log in to Valimail successfully with SSO. If you are still unable to log in, please reach out to support at [email protected] for assistance. We apologize for any inconvenience this has caused.