Valimail incident
Email alerts being sent for SPF record changes
Affected components
Application
Update timeline
- investigating Apr 07, 2026, 06:05 PM UTC
We are currently investigating an issue where an alert may be sent notifying users of a SPF record change where one has not taken place.
- investigating Apr 07, 2026, 11:29 PM UTC
We are continuing to investigate this issue with the alerting messages being sent to some users. There is no impact to customers beyond suppression of SPF alert notifications.
- identified Apr 08, 2026, 05:29 PM UTC
We have identified the problem and we are working on a solution to the alert update issues.
- resolved Apr 13, 2026, 08:26 PM UTC
The issue related to the alert notifications has been addressed.
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