Valimail incident

Email alerts being sent for SPF record changes

Notice Resolved View vendor source →
Started
Apr 07, 2026, 06:05 PM UTC
Resolved
Apr 13, 2026, 08:26 PM UTC
Duration
6d 2h
Detected by Pingoru
Apr 07, 2026, 06:05 PM UTC

Affected components

Application

Update timeline

  1. investigating Apr 07, 2026, 06:05 PM UTC

    We are currently investigating an issue where an alert may be sent notifying users of a SPF record change where one has not taken place.

  2. investigating Apr 07, 2026, 11:29 PM UTC

    We are continuing to investigate this issue with the alerting messages being sent to some users. There is no impact to customers beyond suppression of SPF alert notifications.

  3. identified Apr 08, 2026, 05:29 PM UTC

    We have identified the problem and we are working on a solution to the alert update issues.

  4. resolved Apr 13, 2026, 08:26 PM UTC

    The issue related to the alert notifications has been addressed.

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