Valimail experienced a minor incident on December 15, 2021 affecting Application and Application and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationApplicationApplicationApplicationAuthentication InfrastructureMailbox Connector
Update timeline
- investigating Dec 15, 2021, 03:49 PM UTC
We are currently investigating a potential AWS degradation that is causing our applications to experience intermittent availability issues. Our authentication infrastructure is not affected
- identified Dec 15, 2021, 03:56 PM UTC
The issue has been identified as an internet connectivity problem with the AWS service (https://status.aws.amazon.com/).
- monitoring Dec 15, 2021, 04:05 PM UTC
AWS has identified the root cause of the issue and has implemented a fix to bring their services back online. We are continuing to monitor the issue for a full recovery.
- resolved Dec 15, 2021, 04:18 PM UTC
This incident has been resolved.