Valimail experienced a minor incident on June 21, 2022 affecting Application and Mailbox Connector, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2022, 03:26 PM UTC
We are closely monitoring an issue with customers in EMEA, North America, and Asia-Pacific being unable to access their Microsoft 365 mailboxes. This issue may impact our Mailbox Connector and Defend Application. For more information, visit Microsoft's status page: https://portal.office.com/servicestatus
- monitoring Jun 21, 2022, 03:32 PM UTC
We have confirmed that this issue affects our Mailbox Connector and Defend Application. Mailbox access is required to ingest messages into our systems. We are continuing to monitor for a resolution from Microsoft.
- resolved Jun 21, 2022, 04:37 PM UTC
After further investigation, we've determined that Microsoft's mailbox issue has no impact on our services. This issue is resolved.