Valimail experienced a minor incident on October 12, 2022 affecting Application and Application and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationApplicationApplicationAuthentication InfrastructureAuthentication InfrastructureMailbox Connector
Update timeline
- investigating Oct 12, 2022, 08:09 PM UTC
We are currently investigating an issue where some users were logged out and may be having issues logging back in to the application. Authentication services are not affected.
- identified Oct 12, 2022, 09:17 PM UTC
Our Engineers have deployed a fix to the application which has addressed the issue. We will be monitoring the application
- resolved Oct 12, 2022, 09:23 PM UTC
A fix has been implemented. Thank you for your patience.