Valimail incident

Application Login Issues

Notice Resolved View vendor source →

Valimail experienced a notice incident on October 14, 2022 affecting Application and Application and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2022, 02:51 PM UTC
Resolved
Oct 14, 2022, 03:20 PM UTC
Duration
28m
Detected by Pingoru
Oct 14, 2022, 02:51 PM UTC

Affected components

ApplicationApplicationApplication

Update timeline

  1. investigating Oct 14, 2022, 02:51 PM UTC

    We are currently investigating an issue where some users were logged out and may be having issues logging back in to the application. Authentication services are not affected.

  2. monitoring Oct 14, 2022, 03:14 PM UTC

    The issue has been identified and a fix is being deployed. We will continue to monitor the application

  3. resolved Oct 14, 2022, 03:20 PM UTC

    The incident has been resolved