Valimail incident

Degraded performance on the Valimail platform

Major Resolved View vendor source →

Valimail experienced a major incident on January 13, 2023 affecting Application and Application and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2023, 01:36 PM UTC
Resolved
Jan 13, 2023, 02:25 PM UTC
Duration
48m
Detected by Pingoru
Jan 13, 2023, 01:36 PM UTC

Affected components

ApplicationApplicationApplicationMailbox ConnectorMailbox Connector

Update timeline

  1. investigating Jan 13, 2023, 01:36 PM UTC

    We are currently investigating an issue that is causing degraded performance in our platform. Some components of the app may be unavailable

  2. investigating Jan 13, 2023, 01:53 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 13, 2023, 01:58 PM UTC

    We've identified the issue and are working on a solution. Our primary platform is operational, however, Valigov remains to be affected by this outage

  4. resolved Jan 13, 2023, 02:25 PM UTC

    This incident has been resolved