Valimail incident

DMARC Report Processing Degradation

Minor Resolved View vendor source →

Valimail experienced a minor incident on January 23, 2023 affecting Application and Application and 1 more component, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2023, 06:34 PM UTC
Resolved
Jan 24, 2023, 12:49 AM UTC
Duration
6h 14m
Detected by Pingoru
Jan 23, 2023, 06:34 PM UTC

Affected components

ApplicationApplicationMailbox Connector

Update timeline

  1. investigating Jan 23, 2023, 06:34 PM UTC

    We’re seeing lower numbers of DMARC aggregate reports than usual today. As a result, data displayed in the app may be delayed. Our team is looking into the issue and will provide an update as soon as we can. If you have any questions, please submit a support ticket at https://support.valimail.com/support/tickets/new

  2. monitoring Jan 23, 2023, 10:38 PM UTC

    A fix has been implemented and we are working through the backlog of reports to be processed

  3. resolved Jan 24, 2023, 12:49 AM UTC

    This incident has been resolved. Thank you for your patience