Valimail incident

Application slowness

Minor Resolved View vendor source →

Valimail experienced a minor incident on November 14, 2024 affecting Application and Application and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 08:00 PM UTC
Resolved
Nov 14, 2024, 11:44 PM UTC
Duration
3h 43m
Detected by Pingoru
Nov 14, 2024, 08:00 PM UTC

Affected components

ApplicationApplicationApplication

Update timeline

  1. investigating Nov 14, 2024, 08:00 PM UTC

    We are currently investigating the slowness of our application. Engineering is currently investigating the issue. We will post an update when we have more information.

  2. identified Nov 14, 2024, 10:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 14, 2024, 11:27 PM UTC

    A fix has been implemented and we are monitoring the application.

  4. resolved Nov 14, 2024, 11:44 PM UTC

    The issue has been resolved and the application is responding at standard speeds. Thank you for your patience