ValidSign incident

Degraded Performance on the application

Minor Resolved View vendor source →

ValidSign experienced a minor incident on October 22, 2025 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 06:07 AM UTC
Resolved
Oct 22, 2025, 09:12 AM UTC
Duration
3h 5m
Detected by Pingoru
Oct 22, 2025, 06:07 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Oct 22, 2025, 07:37 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2025, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2025, 09:12 AM UTC

    This incident has been resolved.