ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on November 7, 2022 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 01:30 PM UTC
Resolved
Nov 07, 2022, 04:44 PM UTC
Duration
3h 14m
Detected by Pingoru
Nov 07, 2022, 01:30 PM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Nov 07, 2022, 01:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 07, 2022, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 07, 2022, 04:44 PM UTC

    This incident has been resolved.