ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on December 22, 2022 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2022, 09:27 AM UTC
Resolved
Dec 22, 2022, 04:18 PM UTC
Duration
6h 51m
Detected by Pingoru
Dec 22, 2022, 09:27 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Dec 22, 2022, 09:22 AM UTC

    We are currently investigating this issue.

  2. identified Dec 22, 2022, 09:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2022, 09:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Dec 22, 2022, 01:42 PM UTC

    We are currently investigating this issue.

  5. monitoring Dec 22, 2022, 03:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 22, 2022, 04:18 PM UTC

    This incident has been resolved.