ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on February 16, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2023, 10:31 AM UTC
Resolved
Feb 16, 2023, 01:46 PM UTC
Duration
3h 14m
Detected by Pingoru
Feb 16, 2023, 10:31 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Feb 16, 2023, 10:39 AM UTC

    We are currently investigating this issue.

  2. identified Feb 16, 2023, 10:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 16, 2023, 11:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 16, 2023, 01:46 PM UTC

    This incident has been resolved.