ValidSign incident

Partial outage

Major Resolved View vendor source →

ValidSign experienced a major incident on March 7, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2023, 09:56 AM UTC
Resolved
Mar 07, 2023, 12:21 PM UTC
Duration
2h 25m
Detected by Pingoru
Mar 07, 2023, 09:56 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Mar 07, 2023, 09:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 07, 2023, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 07, 2023, 12:21 PM UTC

    This incident has been resolved.