ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on March 13, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 09:46 AM UTC
Resolved
Mar 13, 2023, 10:30 AM UTC
Duration
44m
Detected by Pingoru
Mar 13, 2023, 09:46 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Mar 13, 2023, 09:09 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 13, 2023, 09:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 13, 2023, 09:32 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 13, 2023, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Mar 13, 2023, 10:01 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Mar 13, 2023, 10:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 13, 2023, 09:26 PM UTC

    This incident has been resolved.