ValidSign incident

Try (acceptance) environment down

Critical Resolved View vendor source →

ValidSign experienced a critical incident on March 24, 2023 affecting ValidSign Frontend (try.validsign.eu) and ValidSign API (try.validsign.eu), lasting 6h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2023, 08:57 AM UTC
Resolved
Mar 24, 2023, 03:40 PM UTC
Duration
6h 42m
Detected by Pingoru
Mar 24, 2023, 08:57 AM UTC

Affected components

ValidSign Frontend (try.validsign.eu)ValidSign API (try.validsign.eu)

Update timeline

  1. identified Mar 24, 2023, 09:32 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 24, 2023, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2023, 03:40 PM UTC

    This incident has been resolved.