ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on March 27, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 09:10 AM UTC
Resolved
Mar 27, 2023, 12:02 PM UTC
Duration
2h 52m
Detected by Pingoru
Mar 27, 2023, 09:10 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Mar 27, 2023, 09:37 AM UTC

    We are currently investigating this issue.

  2. identified Mar 27, 2023, 09:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 27, 2023, 09:52 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 27, 2023, 10:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 27, 2023, 02:45 PM UTC

    This incident has been resolved.