ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on March 29, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2023, 08:05 AM UTC
Resolved
Mar 29, 2023, 09:12 AM UTC
Duration
1h 6m
Detected by Pingoru
Mar 29, 2023, 08:05 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Mar 29, 2023, 08:14 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 29, 2023, 08:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 29, 2023, 02:18 PM UTC

    This incident has been resolved.