ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on June 20, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 07:03 AM UTC
Resolved
Jun 20, 2023, 07:45 AM UTC
Duration
41m
Detected by Pingoru
Jun 20, 2023, 07:03 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Jun 20, 2023, 07:11 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 20, 2023, 07:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 20, 2023, 07:45 AM UTC

    This incident has been resolved.