ValidSign experienced a minor incident on July 24, 2023 affecting SMS, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- identified Jul 24, 2023, 01:06 PM UTC
We are experiencing issues with our SMS service that might affect the usage of ValidSign. The SMS messages might not be delivered. We have notified our SMS partner about an incident with the SMS service. We will update you as soon as possible.
- monitoring Jul 24, 2023, 01:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2023, 03:22 PM UTC
This incident has been resolved.