ValidSign incident

Degraded performance

Major Resolved View vendor source →

ValidSign experienced a major incident on August 31, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 01:35 PM UTC
Resolved
Aug 31, 2023, 02:03 PM UTC
Duration
27m
Detected by Pingoru
Aug 31, 2023, 01:35 PM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Aug 31, 2023, 01:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 31, 2023, 01:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 31, 2023, 07:36 PM UTC

    This incident has been resolved.