ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on October 30, 2023 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 21h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 11:39 AM UTC
Resolved
Oct 31, 2023, 09:21 AM UTC
Duration
21h 42m
Detected by Pingoru
Oct 30, 2023, 11:39 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Oct 30, 2023, 11:39 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 30, 2023, 04:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 31, 2023, 09:21 AM UTC

    This incident has been resolved.