ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on February 19, 2024 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 18h 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2024, 03:25 PM UTC
Resolved
Feb 20, 2024, 09:51 AM UTC
Duration
18h 26m
Detected by Pingoru
Feb 19, 2024, 03:25 PM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Feb 19, 2024, 03:25 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 19, 2024, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2024, 09:51 AM UTC

    This incident has been resolved.