ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on July 26, 2024 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 06:54 AM UTC
Resolved
Jul 26, 2024, 10:45 AM UTC
Duration
3h 50m
Detected by Pingoru
Jul 26, 2024, 06:54 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Jul 26, 2024, 06:54 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 26, 2024, 07:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 26, 2024, 10:45 AM UTC

    This incident has been resolved.