ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on August 20, 2024 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 07:34 AM UTC
Resolved
Aug 20, 2024, 11:31 AM UTC
Duration
3h 56m
Detected by Pingoru
Aug 20, 2024, 07:34 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Aug 20, 2024, 07:34 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 20, 2024, 08:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2024, 11:31 AM UTC

    This incident has been resolved.