ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on January 14, 2025 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 09:20 AM UTC
Resolved
Jan 15, 2025, 09:52 AM UTC
Duration
1d
Detected by Pingoru
Jan 14, 2025, 09:20 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Jan 14, 2025, 09:20 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 14, 2025, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jan 14, 2025, 01:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 14, 2025, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 15, 2025, 09:52 AM UTC

    This incident has been resolved.