Validis experienced a notice incident on February 23, 2021 affecting Validis UK, lasting 6h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2021, 11:33 AM UTC
Our technical team are currently investigating an issue related to data processing Uploads are being safely received and stored, but will not show in your account until the problem is resolved. We recommend not trying repeat uploads and waiting until you receive an email notification letting you know that the upload has been successful. We will provide another update once we have identified the cause and are working on a fix.
- monitoring Feb 23, 2021, 01:08 PM UTC
We are no longer seeing upload processing issues for DataShare UK Our technical team are actively monitoring the system and we will continue to provide you with updates through this channel Apologies for any inconvenience or delays caused by this issue
- resolved Feb 23, 2021, 05:36 PM UTC
This incident has been resolved.