Validis incident

Customised Portal Branding

Notice Resolved View vendor source →

Validis experienced a notice incident on April 14, 2021, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2021, 05:56 PM UTC
Resolved
Apr 16, 2021, 11:32 AM UTC
Duration
1d 17h
Detected by Pingoru
Apr 14, 2021, 05:56 PM UTC

Update timeline

  1. investigating Apr 14, 2021, 05:56 PM UTC

    Our technical teams are currently investigating an issue related to customised portal branding. Affected users can access and upload data to their portal but not see portal specific logos or colours We will provide a further update once we have further information

  2. resolved Apr 16, 2021, 11:32 AM UTC

    This incident has been resolved.