Validis experienced a minor incident on April 23, 2021 affecting Microsoft Dynamics NAV, lasting 18d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 23, 2021, 10:31 AM UTC
Our technical team have identified an issue related to data processing for the MS Dynamics NAV Connector. A subset of customers uploading data using the MS Dynamics NAV accounting package are seeing differences in their aged balances. We are currently working on resolving the issue as a high priority and recommend not repeating uploads until you have been notified that the issue has been resolved. Apologies for any inconvenience or delays caused
- identified Apr 26, 2021, 09:03 AM UTC
We are continuing to work on a fix for this issue.
- identified Apr 27, 2021, 01:47 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 30, 2021, 11:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2021, 09:10 AM UTC
This incident has been resolved.