Validis experienced a minor incident on May 16, 2022 affecting Validis UK, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Validis UK
Update timeline
- investigating May 16, 2022, 10:03 AM UTC
Our technical team is currently investigating an issue related to Single Sign-On Relationship Managers & Auditors on portals with Single Sign-On enabled are currently experiencing an error when attempting to log in using a SSO link. Please note that SME Users attempting to upload and submit data on portals with SSO enabled remain unaffected We will provide another update once we have identified the cause and are working on a fix.
- monitoring May 16, 2022, 10:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 16, 2022, 11:20 AM UTC
This incident has been resolved.