Validis experienced a critical incident on May 23, 2022 affecting Validis UK, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Validis UK
Update timeline
- investigating May 23, 2022, 09:04 AM UTC
Our technical team is currently investigating an issue related to portal access UK customers are currently experiencing an error when attempting to log into portals using their credentials We will provide another update once we have identified the cause and are working on a fix.
- monitoring May 23, 2022, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2022, 11:34 AM UTC
This incident has been resolved.