Validis experienced a notice incident on July 26, 2023 affecting Xero - Accounting API, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Xero - Accounting API
Update timeline
- investigating Jul 26, 2023, 10:14 AM UTC
We are currently aware of an issue where some Xero uploads are showing differences in the accounts receivables. Our technical team are investigating as a matter of urgency and working on a fix to address the issue. Please note this is not affecting uploads via the Universal Connector. We apologize for any inconvenience caused.
- identified Jul 26, 2023, 12:49 PM UTC
We have identified the root cause and are working on a fix to address the issue
- monitoring Jul 26, 2023, 06:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2023, 06:44 PM UTC
This incident has been resolved.