Validis incident

DataShare AU: Microsoft Azure Services issue

Critical Resolved View vendor source →

Validis experienced a critical incident on August 30, 2023 affecting Validis AU, lasting 8h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 12:51 PM UTC
Resolved
Aug 30, 2023, 09:16 PM UTC
Duration
8h 25m
Detected by Pingoru
Aug 30, 2023, 12:51 PM UTC

Affected components

Validis AU

Update timeline

  1. identified Aug 30, 2023, 12:27 PM UTC

    We’re currently aware of an issue with Microsoft Azure Services which is currently impacting DataShare AU. Our team are working to resolve this issue as a high priority.

  2. identified Aug 30, 2023, 12:51 PM UTC

    We are continuing to work on a resolution for the issue

  3. identified Aug 30, 2023, 03:08 PM UTC

    We are continuing to work on a resolution for the issue.

  4. identified Aug 30, 2023, 04:28 PM UTC

    We are continuing to work on a resolution. Our team is making progress working on a solution for the Microsoft Azure Services issue impacting DataShare AU

  5. identified Aug 30, 2023, 06:49 PM UTC

    We are continuing to work on the solution for the Microsoft Azure Services issue

  6. resolved Aug 30, 2023, 09:16 PM UTC

    Our team has resolved the issue affecting DataShare AU. The issue was related to an ongoing cooling issue at a Microsoft data center in the Australia East region. More information can be found on the Microsoft Azure status page https://azure.status.microsoft/en-gb/status